Client Success - The Hillman Group

 

The Hillman Group, based in Cincinnati, Ohio, keeps over 21,000 retailers across the USA, Canada and Mexico stocked with an assortment of over 55,000 small, inexpensive but essential hardware items, such as fasteners, keys, signage & engraving products.

Using LANSA, Hillman has developed several solutions that help the company to synchronize item information, provide detailed statistics to customers as well as to reduce the cost of implementing a price change by over US$850,000. Jim Honerkamp, CIO at the Hillman Group, says, "Using LANSA we have been able to develop solutions with our own team and at a fraction of the cost of some of the packaged solutions we evaluated. Especially in these times when IT departments have to show business savings, we have a lot to show. My goal is to implement technologies that are still relevant five years from now. Looking at LANSA's 20 year history of continuous evolution, that's a pretty good bet."

Rippe & Kingston provided an extranet with secured access to orders and other sales information. Sales reps can now get up-to-date information over the Internet from their homes or the customer's office. The results are improved customer satisfaction and improved sales rep productivity. The LANSA development efforts also addressed the process of dynamic price changes and automatic updates to the sales representatives. Learn more about the HILLMAN GROUP .

 

Rippe & Kingston is the Premier LANSA Partner for delivering LANSA Professional Services.